Pandemics are global events that have always existed in the history of the world and that can cause profound changes. The Severe Acute Respiratory syndrome-coronavirus-2 pandemic, which appeared in China in December 2019, was also a current pandemic that affected life all over the world and in our country. Like many countries, Turkey has directed its existing strong health system to fight this pandemic. Family physicians who are the first to encounter pandemics have taken an important place in this fight by taking part in every step of the work to combat the Coronavirus Disease-2019 (COVID-19) pandemic. In this study, it was aimed to examine the duties and responsibilities of Okmeydani Family Medicine Clinic in COVID-19 pandemic both in the 1st and 3rd step health care.